Valid since 01/01/2025
Welcome to SANA, a basic medical assistance service via WhatsApp based on OpenAI GPT-4 Artifical Intelligence. By using this service, you agree to these Terms and Conditions of Use.
The service provides basic medical information and general health advice through WhatsApp. This service does not replace professional medical consultation, diagnosis, or treatment. In case of an emergency, you should contact a licensed healthcare provider or go to the nearest healthcare facility.
Users must be 18 years or older or have the consent of a legal guardian. The information provided by the service is for educational and guidance purposes only. The service does not issue medical prescriptions or definitive diagnoses.
You are responsible for providing accurate and truthful information when using the service. You understand that the responses provided by the service are for guidance only and do not replace professional medical care. The service is not liable for any health decisions made by the user based on the provided information.
The service respects your privacy and handles your information in a secure way. Personal data provided by users will be only used for user identification and will not be shared with third parties without explicit consent unless required by law. Communication via WhatsApp is not entirely secure, so users assume the risk of sharing personal information. Conversations are sent to OpenAI servers and are not stored persistently on SANA servers.
The service is provided 'as is', without express or implied warranties regarding its accuracy or applicability to individual cases. We are not liable for damages, losses, or consequences arising from the use of the provided information. We are not responsible for connectivity failures, service availability, or errors on third party platforms.
We reserve the right to modify these terms at any time. Changes will take effect once published. Users are encouraged to periodically review the terms to stay informed about updates.
If you have any questions or concerns about these terms, you can contact us via sana@aztivate.org. By using our service, you agree to these Terms and Conditions.